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Contact and support
Live chat is the fastest route and is open around the clock, including for verification documents.
Live chat
Under 2 minutes
Open 24 hours, every day. Available here and in the casino lobby once logged in. Verification documents can be uploaded in chat.
Open live chatBefore you get in touch
Have your account email ready, and for withdrawal questions the withdrawal reference from your transaction history. For login problems, note the exact error message and which browser you’re using; it usually saves a round of questions. Many common issues are already answered on Trouble logging in.
Personal Account Managers
Every player has a named Personal Account Manager. Once logged in, their direct contact details are in the lobby under Account › My manager.
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